My wife and I think NeXus is one of the most innovative and progressive manufacturers of Class Cs in the industry today. We are so happy to have made 2 new friends in Claude and David.
NeXus truly is a family from the owners to the craftsmen to the customers.
It was such a pleasure to get the grand tour and for us to order our NeXus RV!!! Thank you so much for your hospitality and we actually had one of the best times we’ve had. Everything was just perfect and I can’t even begin to tell you how excited we are with the placement of our order.
Following is a link to my write up of our NeXus visit and what we saw and our overall opinion of the NeXus product. – http://rvpainter.blogspot.com/2011/10/tour-of-nexus-rv-facility.html
The Viper 27V is the very best motorhome I have ever owned. The team at NeXus RV is committed to making sure the customer is happy. I would highly recommend buying your motorhome from NeXus RV because they not only saved me money, they built the unit the way that I wanted it!
Dave and Claude “made our day.” There is no better way to purchase an RV than the business model NeXus RV has set up for their customers. After speaking briefly with several of your employees, I am confident that they will do a great job in constructing our 28 footer.
We just returned from the NeXus RV factory where we placed our order for the Phantom 23P! David Middleton, Claude Donati, and all the people at the factory treated us more like family than a customer. This is our 4th RV in 40 years. The quality of every part and workmanship is very impressive! We are excited about our new motor home. Thanks for everything.
I just wanted to say this. I’ve worked in the RV business for 16 years, and I have never seen a production facility as clean as NeXus RV. From the production floor to the restrooms, nothing is out of place and everything is spotless. And by the way, your product is top notch. And I love the fact of Dealer Direct, cutting out the middle man, saving the consumer thousands of dollars… Outstanding!
We love our 23P!
Our experience with NeXus RV before, during, and after our purchase was top notch. We feel that you only have one time to make a good first impression, and NeXus RV accomplished it with friendly staff and a service department with a “we can do it” attitude. It is rare to find people to exceed expectations. Thank you, NeXus RV, for going above and beyond to make our purchase a pleasant one!
I am a newly single just learning about RVing on my own. It has been a long time dream to have an RV/coach after retirement. I attended shows and researched for almost 2 years. The NeXus Phantom has about everything I was looking for in the size I needed – 25 ft. I flew from Texas to Indiana to pick up my Phantom. The entire experience has been fantastic! Everyone was over-the-top helpful in making sure I understood features and was comfortable in the way the coach handled. I had a problem with a motor on the slide-out, but NeXus service helped handle the repair “long distance.” The Service Department is 5-star! If I decide to trade up to a longer coach, I’ll be back to NeXus!
Grace and I visited NeXus RV last year and we wrote a glowing post. This year I called and talked to Donna. I was going to tell her we could not afford a Bentley and we were going with Thor but she ended up working a deal on a Bentley in Clearwater. Grace and I went to Clearwater and guess what, we now own a Bentley.
There were a couple of issues that needed to be fixed and that took a lot of back and forth telephone calls. Now as a second owner there is no warranty, which I knew but NeXus has gone that second mile to answer all of my questions and more. Lori, Jim, Ashley and Dave have all stepped up to the plate and taken their time and efforts to ensure I got fixed what needed to be fixed or provided me with the information on how to fix something. As with any complex product there are bound to be issues but be assured the staff at NeXus truly stand by their product.